Email Address Alias

Every UNC Charlotte faculty and staff member is provided an email address that is based on their assigned user name.  In other words, if your assigned user name is msimpson, your email address is msimpson@uncc.edu. 

Although this will remain your default email address, ITS now provides a service within the PW Manager tool that allows you to add an alternate email address.  This alternate email address is called an email address alias and is simply an additional email address that others may use to send you email.

If you decide to create an email address alias, you will choose from a predefined set of options.  By having this predefined set of options, ITS can ensure that the alias is unique and that it will not conflict with a potential user name, whether that user name is currently assigned or not.  The predefined set of options may be limited for some end users with short names as well as for those without a middle initial or preferred first name listed in Banner.

Once you have created an email address alias, email sent to your alias will work exactly the same as email sent to <your username>@uncc.edu.

To Create An Email Address Alias:

1. Log in to PW Manager at http://pwmanager.uncc.edu.
2. From the main menu, select Create/Change Email Address Alias
3. From the dropdown list, select your chosen email address alias and click Submit.
4. Follow the prompts on the screen.

Does this change my user name?
No, creating an email address alias does not change your UNC Charlotte user name. You will continue to use your assigned UNC Charlotte user name to log in to University systems.

Will my email be forwarded to this new email address alias?
Creating an email address alias is not the same as forwarding your email to another email address.  You will receive email addressed to your email address alias and your default username@uncc.edu address in your Inbox.

When I send email out, which email address will be used?
Your selected email address alias will become your primary email address in Outlook.  Because of this change, you must notify all listservs (internal and external) to which you belong of your address change in order to send email to that listserv.

Can I remove an email address alias if I change my mind?
Yes, if you decide that you no longer wish to use the email address alias, you can remove it.  When you remove it, you will choose to either revert back to your default email address – <your username>@uncc.edu – or choose another email address alias.  In either case, because you are changing your primary email address, you must again notify any listservs to which you belong.  The email address alias that you release cannot be re-selected by you or selected by anyone else for 90 days.

Does everyone have to set up an email address alias?
No, the email address alias program is offered as a convenience service and is completely voluntary.

Please Note…

1. For now, Banner will list <your username>@uncc.edu as your email address and this address will display in the campus directory. We anticipate this will change within the next year to reflect email address alias information for those who create an alias.
2. If you select an email address alias, you will receive additional Quarantine email notification messages for this new address.
3. You must remember to update any Listservs to which you subscribed to accept new postings from your email address alias.
4. Previously created white lists must be updated to work with the new email alias as they are sender/recipient specific.
5. This service is not being offered to students at this time.

 If you have any questions, please contact the Help Center at ext. 73100.